Customer Support That Reflects Your Brand
SGF Global’s Call Center Services help you deliver exceptional customer experiences, streamline operations, and reduce costs. From inbound support to multichannel service strategies, we provide flexible, scalable, and customized solutions that grow with your business.
Why Our Call Center Services
Work for You
CUSTOMIZED SOLUTIONS
FOR EVERY NEED
We tailor our call center services to your specific goals—whether you need technical support, sales assistance, or customer care.
COST-EFFECTIVE
NEARSHORE OPTIONS
Lower your expenses without lowering quality. Our nearshore call center teams deliver professional service with significant savings.
FLEXIBLE & SCALABLE
SUPPORT
From seasonal demand spikes to long-term support, we offer scalable call center operations that adjust as your business evolves.
EXCEPTIONAL
CUSTOMER EXPERIENCE
Our trained agents provide fast, friendly, and consistent interactions that build brand loyalty and customer satisfaction.
MULTICHANNEL
CUSTOMER SERVICE
Meet your customers where they are. We support phone, chat, email, and social media, ensuring a seamless experience across channels.
24/7 AVAILABILITY
& EXPERT TEAMS
Your business never sleeps—neither do we. We offer round-the-clock service powered by expert staff trained for complex inquiries.
FREQUENTLY ASKED QUESTIONS
Find answers to your EOR questions
SGF has a robust legal and labor team in each country, this guarantees in-depth knowledge of local legislation.
EOR also offers work visa services, client advice on labor issues in each market.
It allows companies to focus on their expansion strategies, delegating hiring and personnel management efforts to the EOR without higher investment costs.
Those companies that wish to expand into new markets quickly and safely, without a large investment.
The industries that consume the most EOR services belong to the Technology sector (Software Development, Network Security and Information Systems, IT Services and Consulting, Information Technology and Internet), followed by Manufacturing, Financial Services, and Marketing.
SGF is governed by European and American policies for the protection of personal data. Part of the employee onboarding process involves personal data processing commitments where the employee consents that their data will be processed solely for payroll payment purposes and SGF undertakes to preserve its confidentiality through forms that must be signed by both parts.
In Ecuador, we succeeded with a client whose name we cannot disclose due to confidentiality agreements. With our support, which was also provided in other countries across the region, they established themselves as a leading company in the Employer of Record (EOR) industry in the United States and Europe. In addition, another client awarded us the “Best International Provider of the Year 2024”. This category is awarded exclusively to providers offering support in multiple countries whose commercial performance surpasses other providers in more than two locations.
SGF has a robust legal and labor team in each country, this guarantees in-depth knowledge of local legislation.
EOR also offers work visa services, client advice on labor issues in each market.
It allows companies to focus on their expansion strategies, delegating hiring and personnel management efforts to the EOR without higher investment costs.
Those companies that wish to expand into new markets quickly and safely, without a large investment.
The industries that consume the most EOR services belong to the Technology sector (Software Development, Network Security and Information Systems, IT Services and Consulting, Information Technology and Internet), followed by Manufacturing, Financial Services, and Marketing.
SGF is governed by European and American policies for the protection of personal data. Part of the employee onboarding process involves personal data processing commitments where the employee consents that their data will be processed solely for payroll payment purposes and SGF undertakes to preserve its confidentiality through forms that must be signed by both parts.
In Ecuador, we succeeded with a client whose name we cannot disclose due to confidentiality agreements. With our support, which was also provided in other countries across the region, they established themselves as a leading company in the Employer of Record (EOR) industry in the United States and Europe. In addition, another client awarded us the “Best International Provider of the Year 2024”. This category is awarded exclusively to providers offering support in multiple countries whose commercial performance surpasses other providers in more than two locations.
SGF has a robust legal and labor team in each country, this guarantees in-depth knowledge of local legislation.
EOR also offers work visa services, client advice on labor issues in each market.
It allows companies to focus on their expansion strategies, delegating hiring and personnel management efforts to the EOR without higher investment costs.
Those companies that wish to expand into new markets quickly and safely, without a large investment.
The industries that consume the most EOR services belong to the Technology sector (Software Development, Network Security and Information Systems, IT Services and Consulting, Information Technology and Internet), followed by Manufacturing, Financial Services, and Marketing.
SGF is governed by European and American policies for the protection of personal data. Part of the employee onboarding process involves personal data processing commitments where the employee consents that their data will be processed solely for payroll payment purposes and SGF undertakes to preserve its confidentiality through forms that must be signed by both parts.
In Ecuador, we succeeded with a client whose name we cannot disclose due to confidentiality agreements. With our support, which was also provided in other countries across the region, they established themselves as a leading company in the Employer of Record (EOR) industry in the United States and Europe. In addition, another client awarded us the “Best International Provider of the Year 2024”. This category is awarded exclusively to providers offering support in multiple countries whose commercial performance surpasses other providers in more than two locations.
SGF has a robust legal and labor team in each country, this guarantees in-depth knowledge of local legislation.
EOR also offers work visa services, client advice on labor issues in each market.
It allows companies to focus on their expansion strategies, delegating hiring and personnel management efforts to the EOR without higher investment costs.
Those companies that wish to expand into new markets quickly and safely, without a large investment.
The industries that consume the most EOR services belong to the Technology sector (Software Development, Network Security and Information Systems, IT Services and Consulting, Information Technology and Internet), followed by Manufacturing, Financial Services, and Marketing.
SGF is governed by European and American policies for the protection of personal data. Part of the employee onboarding process involves personal data processing commitments where the employee consents that their data will be processed solely for payroll payment purposes and SGF undertakes to preserve its confidentiality through forms that must be signed by both parts.
In Ecuador, we succeeded with a client whose name we cannot disclose due to confidentiality agreements. With our support, which was also provided in other countries across the region, they established themselves as a leading company in the Employer of Record (EOR) industry in the United States and Europe. In addition, another client awarded us the “Best International Provider of the Year 2024”. This category is awarded exclusively to providers offering support in multiple countries whose commercial performance surpasses other providers in more than two locations.
